FACHPACK | All Information for exhibitors
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Important information and dates at a glance

Here you will find all important information and to-dos concerning your trade fair appearance at FACHPACK. Please also note the deadlines for service orders and booking of marketing services.

Information

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To-dos

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Deadlines

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Information about your participation in FACHPACK

  • Your personal exhibitor area
    In your personal exhibitor area, you manage the most important tools in one central location with just one login. The following services are available to you in the exhibitor area: 
    • Your participation at a glance
      Here you will find information about your current exhibition space, contact persons and deadlines as well as an overview of your past events.
    • Online stand application incl. co-exhibitor registration
      Here you can register your stand space, find an overview of your registration and stand data and register and manage your co-exhibitors.
    • Online ExhibitorShop
      Here you order everything for your succesful trade fair appearance, find important information as well as permits and the stand construction checklist. You can create a partner login for stand builders/agencies so that they can order services themselves. In addition, you have insight into the order history of your booked services and a document overview.
    • TicketCenter
      Here you can order and manage your exhibitor passes as well as set-up and dismantling passes. In addition, you can use it to invite your customers easily and efficiently.

    You can find more information about the login under item "Login data".

     
  • Login data
    To access your personal exhibitor area, you will receive your login data by e-mail after registering as a new exhibitor. The login data are personalized for data protection reasons. After the first registration you will therefore be asked to change the password. 
    If you were an exhibitor at the previous FACHPACK, you already have a personalized login, which is still valid.
    In addition, we will also send you your customer number as part of the stand space confirmation. When logging in to the exhibitor area, you can generate or request your password again at any time by clicking the "Request password" button.
  • Your stand position
    You will find your stand location in the stand space confirmation, which we will send you by mail at the end of January 2024.
  • Invoice
    You will receive the invoice for your stand space at FACHPACK approx. 14 days after the stand space confirmation by e-mail from the e-mail address fachpack-invoice@nuernbergmesse.de. Please note that the stand area as well as the obligatory services (including marketing services, AUMA fee, waste disposal service) will be invoiced via NürnbergMesse GmbH. 
    Other services such as complete rental stands, electricity, parking tickets will be invoiced by NürnbergMesse GmbH or the relevant service partners of NürnbergMesse. You will receive separate invoices for these if necessary. If you are not sure whether an invoice sender is a ServicePartner of NürnbergMesse, please contact us.
     
  • Assembly and dismantling times

    Assembly:

    Thursday, 19 – Sunday, 22 September 2024: 07:00 – 24:00 daily
    Monday, 23 September 2024: 07:00 – 20:00


    Dismantling:

    Thursday, 26 September 2024: 17:00 – 24:00
    Friday, 27 – Saturday, 28 September 2024: 07:00 – 24:00 daily

    Do you need an extended assembly oder an extended dismantling? You are welcome to enquire about availability with us and book the extended assembly or dismantling for a fee if necessary.

    Booked exhibition stands whose construction has not been started by Monday (last day of construction), 23 September 2024, 15:00, will be designed by the organizer, unless otherwise informed. Any costs arising from this will be borne by the exhibitor.

  • Marketing services

    Here you will find an overview of the marketing services you can use as an exhibitor. 

    You would like to book additional marketing services? You can find them in the Online Exhibitor Shop in your personal exhibitor area.

Your to-do's at a glance

  • Book stand construction – as of now

    You can book complete rental stands from NürnbergMesse in the Online ExhibitorShop in the exhibitor area or configure it yourself very easily with our stand configurator. For individual stand construction solutions, please contact us.

    stand.services@nuernbergmesse.de 
    +49 911 86 06 80 50

    Please note:
    From 3 September 2024 an express surcharge of 25% will apply!

  • Organization of arrival, hotel and stay — as of now

    Take advantage of our special conditions for your hotel booking. Click here to go to the NürnbergMesse online booking service.

    Information on how to get to FACHPACK you can find here.

     

  • Managing your online profile in the Exhibitors & Products section — as of now
    NEW: Create and update your informative online profile easily yourself. To do so, use the new SelfService in your personal exhibitor area

    We have compiled instructions for you on how to edit your online profile in SelfService.

    If you have any questions while maintaining your company / product profile, our support team will be happy to help you at any time. You can reach the support either by e-mail at selfservice@support.nuernbergmesse.de or by phone at +49 911 86 06 88 06

  • Registration of co-exhibitors in the online stand application — as of now
    Log in to your exhibitor area with your personal access data and register your co-exhibitors by 29 July 2024.
  • Booking meeting rooms – as of now
    Do you need a room for important meetings, the briefing of your stand personnel or an additional event next to your stand? Feel free to contact us by filling out our room request form.
  • Booking exhibitor services – as of now

    Be the focus of trade visitors - before, during and after the trade show. Book the marketing-packages or exclusive marketing services you require in the Online ExhibitorShop in the exhibitor area. This will be activated for you when the stand space confirmation is sent.

  • Order services — as of now

    Suspension points, power connection, compressed air, water connection, stand construction as well as freight forwarding, working platforms, security, cleaning, hostesses, catering, WLAN, stand parties, etc. You can book all services for a successful FACHPACK in our Online ExhibitorShop. This will be activated for you when the stand space confirmation is sent.

    Please also note the deadlines for orders listed in the store and below!

  • Fill in stand design checklist — as of now
    For submitting your stand design and plans please use our checklist stand design in the Online ExhibitorShop in the exhibitor area (on the right side). Please be aware that we do not grant any separate approvals. The observance of the technical regulations is mandatory. The checklist serves as assistance in showing possible problems regarding the stand construction.
    You can find the technical regulations also in the Online ExhibitorShop under "Information and Regulations". Compliance with the guidelines and regulations is mandatory and will be checked on-site by NürnbergMesse during assembly time. 
  • Order and personalize exhibitor passes / assembling and dismantling passes — as of now
    Register exhibitor passes for your stand personnel and assembling and dismantling passes for your assembling and dismantling team at the TicketCenter.
    Exhibitor passes are valid during the duration of the trade fair and during assembly and dismantling; assembling and dismantling passes only authorize access during assembly and dismantling.
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