https://www.fachpack.de/en/ausstellerprodukte/fachpa19/product-10200215/service-tool-miremote-innovative-rapid-on-the-spot-support

The service tool miRemote is used wherever reliable device and equipment availability are essential requirements. The innovative tool is based on digital AR (Augmented Reality) technology and is a new addition to the Minebea Intec service portfolio. The miRemote can be used to directly access Minebea Intec services anywhere, anytime. This allows different scenarios to be analysed and qualified via smartphone or tablet and immediate support to be provided if necessary.

The miRemote service tool bridges the gap between preventive servicing and corrective maintenance and therefore forms part of a consistent prevention and maintenance strategy:

Fast and qualified recording of the actual situation
Straightforward recording of necessary service measures
Targeted selection of necessary spare parts
Increases the efficiency of service call-outs
Helps detect and correct operating errors

Benefits of miRemote

Immediate first support
Optimised technical availability of devices and systems
Increased service life of devices and systems
Reduction of faults
Available worldwide and cross-border – no visa or travel costs required
Easy operation via an intuitive app on smartphone or tablet
Fast integration into existing company infrastructure
Cost-efficient use of existing hardware

More about our service tool miRemote you can find out via our website or as best directly at our exhibition stand.

You can also take advantage of our other comprehensive services. Our services ...

offer a genuine global level of support with 19 local Minebea Intec sales and service organisations as well as 185 certified sales and service Partners around the globe
cover the entire product life cycle: from providing assistance in selecting the right equipment to performing upgrades and refurbishments on to conducting user training sessions
are available for all Minebea Intec and a range of other branded products and solutions, from bench and floor scales to truck scales, from vessel and silo scales to checkweighers, foreign body detectors and software systems
are uniform, professional and reliable worldwide. We place great emphasis on standardised processes and the continuous qualification of our engineers and Partners

Minebea Intec is a leading manufacturer of industrial weighing and inspection technologies. With its headquarters in Hamburg, Germany, for over 147 years the company has been offering products and services which have become synonymous with innovation, performance and reliability. Its product portfolio includes platform scales, load cells, vessel and silo scales, checkweighers, metal detectors, X-ray inspection systems and user-friendly software solutions.

With around 1,000 employees worldwide, 19 sites and a network of over 185 certified international distribution partners, Minebea Intec is a global player in its industry. Having sold more than 90,000 inspection systems, 350,000 industrial scales and indicators, around 1,000,000 industrial load cells, and services worldwide, the company can be relied upon by its customers and partners from a wide range of industries.

Minebea Intec is part of the MinebeaMitsumi Group, one of the leading suppliers of high-precision production components, such as ball bearings and engines, as well as high-quality electronic components, such as sensors, antennae and IoT solutions. The group, based in Tokyo, has around 100,000 employees worldwide and reported a consolidated net turnover of JPY 884,723 million for 2018 (April 1, 2018 - March 31, 2019).