Service tool miRemote - Innovative rapid on-the-spot support

The service tool miRemote is used wherever reliable device and equipment availability are essential requirements. The innovative tool is based on digital AR (Augmented Reality) technology and is a new addition to the Minebea Intec service portfolio. The miRemote can be used to directly access Minebea Intec services anywhere, anytime. This allows different scenarios to be analysed and qualified via smartphone or tablet and immediate support to be provided if necessary.

The miRemote service tool bridges the gap between preventive servicing and corrective maintenance and therefore forms part of a consistent prevention and maintenance strategy:

• Fast and qualified recording of the actual situation
• Straightforward recording of necessary service measures
• Targeted selection of necessary spare parts
• Increases the efficiency of service call-outs
• Helps detect and correct operating errors

Benefits of miRemote

• Immediate first support
• Optimised technical availability of devices and systems
• Increased service life of devices and systems
• Reduction of faults
• Available worldwide and cross-border – no visa or travel costs required
• Easy operation via an intuitive app on smartphone or tablet
• Fast integration into existing company infrastructure
• Cost-efficient use of existing hardware

More about our service tool miRemote you can find out via our website or as best directly at our exhibition stand.

You can also take advantage of our other comprehensive services. Our services ...

• offer a genuine global level of support with 19 local Minebea Intec sales and service organisations as well as 185 certified sales and service Partners around the globe
• cover the entire product life cycle: from providing assistance in selecting the right equipment to performing upgrades and refurbishments on to conducting user training sessions
• are available for all Minebea Intec and a range of other branded products and solutions, from bench and floor scales to truck scales, from vessel and silo scales to checkweighers, foreign body detectors and software systems
• are uniform, professional and reliable worldwide. We place great emphasis on standardised processes and the continuous qualification of our engineers and Partners