Videojet Remote Service – an innovative solution to help maximize your productivity.
Let’s face it, there is never an opportune time for downtime. And no matter how fast you are able to get back online, it usually isn’t fast enough. Often, unplanned downtime is triggered by simple things that can be easily addressed...provided that you had a little advanced warning.
Imagine for a moment that…
> Your printer could message you when it needs something.
> You could remotely look into your printer’s operating system, troubleshoot and make setting changes from virtually anywhere.
> At the touch of a button, you could have access to an expert who is able to see what you see, troubleshoot and make changes for you without requiring a service visit.
> With Remote Service, on-demand operator training and support is always one push of a button away (Available during normal business hours)
With Videojet Remote Service, these things are no longer left to the imagination. Experience a whole new approach to service with tools that equip and empower you to be the first to know, the first to respond and the first to recover.