Lydia® is the leading system in today’s speech technology for voice-directed and ergonomic work processes. The handsfree/eyes-free approach guarantees that operators can focus completely on the essential work steps.
To use Lydia®, the operators simply require a headset and mobile computer (voice client), that can be comfortably attached to a belt. All order data and commands are transmitted via WLAN or UMTS between the host warehouse management or ERP system and the mobile voice clients (e.g. Voxter® Elite Edition) and converted into voice-directed instructions.
All necessary information, such as bin location and quantity to be picked, is announced by Lydia® and immediately confirmed by the operator’s voice input. A customized, process-oriented dialogue structure is developed with each customer. In addition to just a simple pick or put confirmation, the operator can also request additional information, e.g. description of products, initiate replenishment, print labels, or change pallets.
The advantages are clear – the operators are directed by Lydia® throughout their daily work routines, having hands and eyes free at all times to perform vital tasks. The results are a dramatic increase in productivity and accuracy which leads to a rapid payback.
In addition to the basic voice picking application, Lydia® is also increasingly implemented for other processes in the supply chain, such as cycle-counting, replenishment, or put-away, as well as in production and maintenance.